Outgoing Sales Assistant (m/f/d) for agile software leader in Berlin
Our client is an agile and fast-paced software developer in Berlin, Germany, with a vision of applying smart computer software and AI technology that stand out from the crowd. Today the company serves more than 650.000 users worldwide! This success is based on the skills and dedication of its team members from all over the world. Therefore, a welcoming and truly international working environment is an important cornerstone of the company.
The inbound sales processes are highly automated and freeing the sales team from many recurring tasks. However, selling software is a people business and customers like to speak to real people. The mixture of efficiency and friendliness that characterizes the sales team is a result of keeping response times as short as possible while maintaining a personal touch. The company strives to offer all the current and future customers a unique buying experience.
Now the company would like to further strengthen its sales team by hiring a full-time Sales Assistant (m/f).
As the new sales assistant, you will represent the company in all its inbound communication. You will respond to incoming calls, email inquiries and help the company’s customers when purchasing licenses and placing their orders. You will also work together with resellers and train new ones to ensure their alignment with the sales procedures. In general, you will focus on building long-lasting customer relationships, because most of the company’s first-time customers turn into recurring customers.
In your role as sales assistant, you will work in a team of five international colleagues in a flat organizational structure. You will receive moral support and benefit from the professional experience of your colleagues.
Although sales skills are not mandatory for this position, we expect you to quickly get up to speed and be able to communicate on an equal basis with tech-savvy purchasing agents. For this reason, it is extremely important that you are fluent in written and spoken business English and German in order to ensure clear communication.
No particular experiences are required for this position. However, you should be outgoing, well-spoken, and have some understanding of computer technology and office software. You will work from our offices located in the heart of Berlin. Travel is not necessary.
In the heart of the German capital, our client has built a pretty unique and highly international corporate culture in which healthy work-life-balance is a key factor in promoting happiness and productivity. The team members are not supposed to work at night or on weekends and the company supports staff families with a full-time company nanny, who is available for free when children are sick, or if you feel like spending an evening out. Yet, the company offers competitive salaries. And if needed, it will do its best to help top talents relocate to Berlin and will assist candidates acquire a German work permit.
If you are the one missing from our team, please send us your electronic application.